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Free
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E911 coverage in the US and Canada
Centralized trunks with an IP core
99.999% uptime
8 points of presence and carrier-grade data centers
Award-winning customer service
Fraud mitigation with access control policies
Nextiva Call Center
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Instructions:
Click below to provide a few details about your businesses needs. Afterwards, next step to complete your purchase of Nextiva Call Center will be sent directly to you.How It Works
Nextiva Call Center is a cloud-based solution that provides a fully integrated ticketing helpdesk, live chat, SMS, and call center dashboard. We allow call center agents to be located in an office or even from the convenience of their home. We also allow you to run reports immediately and view real-time performance details on agents and call queues, including key performance indicators such as average wait time. Our solution offers VoIP and CRM integrations, which allow you to connect Nextiva's cloud call center software to your favorite apps. With Nextiva's award-winning customer service, you can get 24/7 access to customer support and and self-service options with a VoIP call center system.