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SentinelOne Support

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How It Works

SentinelOne Support is the customer service and technical assistance division of SentinelOne, a cybersecurity company specializing in endpoint protection. It offers a range of services including 24/7 technical support, incident response, and threat remediation. The support team assists with deployment, configuration, and troubleshooting of SentinelOne products, ensuring optimal performance and security. With a focus on rapid resolution and customer satisfaction, it helps organizations protect against cyber threats and maintain a secure IT environment.

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Features

24x7 Health Monitoring with Enterprise Pro Support

- Agent Errors & Performance<br /> - CPU Impact<br /> - Memory Impact<br /> - Process Crashes<br /> - Upgrade/Install Failures<br /> - Database Issues<br /> - Policy & Best Practice Alignment<br /> - Anomalies<br />

Key TAM Outcomes

- Personalized proactive service<br /> - Deeper customer relationship<br /> - Quarterly ONEscore Health metrics<br /> - Consistent best practice application<br /> - Performance and feature optimization<br /> - Faster trouble ticket time to respond<br /> - Issue escalation & advocacy<br /> - Upgrade-related risk reduction<br />

Our Resources

Terms and conditionsPrivacy policySentinelOne Support - Datasheet

Pricing

Enterprise Support for Complete (Per Workstation)

Starting at

USD23.06

/ WORKSTATION / Year

1 Month contract

Enterprise Support for Core (Per Workstation)

Starting at

USD10.46

/ WORKSTATION / Year

1 Month contract

Enterprise PRO Support for Complete (Per Workstation)

Starting at

USD50.35

/ WORKSTATION / Year

1 Month contract

Enterprise PRO Support for Core (Per Workstation)

Starting at

USD23.06

/ WORKSTATION / Year

1 Month contract

Enterprise Support for Complete (Per Server)

Starting at

USD46.99

/ SERVER / Year

1 Month contract

Enterprise Support for Control (Per Server)

Starting at

USD16.69

/ SERVER / Year

1 Month contract

Enterprise PRO Support for Complete (Per Server)

Starting at

USD102.61

/ SERVER / Year

1 Month contract

Enterprise Support for Control (Per Workstation)

Starting at

USD12.6

/ WORKSTATION / Year

1 Month contract